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Why Isn’t My Ice Maker Working?

You probably don’t think twice when you get pre-made ice from your freezer. That is until you go to get some and there’s none there. If that’s the cause, you’re not only stuck with the conundrum of why your ice maker isn’t working but with a lukewarm beverage, too! (Okay, we know the former is clearly the more important issue, but still.) Since they’re relatively simple machines, you should be able to diagnose the problem with your ice maker pretty easily.

When Ice Isn’t Coming Out

  • Problem: If the control arm is on and the molds are filled with ice, you might have an issue with the motor or gearbox.
  • Fix: This process involves turning off the water supply valve and disconnecting and reconnecting the release plug from the back of the freezer. You’ll then have to manually take any ice out of the tray, turn the fridge back on, and allow the mold to refill with water. If the ice still won’t come out a few hours later, you’ll need to replace the motor or gearbox. Speedy can easily and quickly replace the part you need since we stock 99% of parts in our “warehouse on wheels.”

When Ice Isn’t Being Made At All

  • Problem: There might be a clog in the water line.
  • Fix: You’ll have to slide your refrigerator out and turn off the shut-off valve. From here, you can use a turkey baster with warm water or a hairdryer to melt the clog. If you notice that the clog is any color but translucent, you’ll need professional help. With over 70 years of experience, Speedy can be that help!

If you’re experiencing ice maker issues or are in need of refrigerator or freezer repair services, call Speedy Sub Zero Repairs. Our trained technicians can provide you with high-quality, same-day service on Long Island or in NYC. For more information or to schedule a service, call us at 866-782-9376.

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