Tag Archives: common refrigerator problems

Refrigerator FAQs

We often get asked questions about refrigerators, freezers and common problems that go along with them. To help give you the answers you’re probably wondering, here are some frequently asked questions and answers from the professionals here at Speedy SubZero!

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Q:How cold should my refrigerator and freezer be?

A: Your refrigerator’s thermostat should be set to 36 to 38 degrees Fahrenheit and your freezer’s thermostat from 0 to 5 degrees Fahrenheit. If your fridge is having trouble staying in that temperature range, give us a call.

Q: How long can I expect my refrigerator to last before I replace it?

A: While makes and models vary, the average life of a refrigerator is 14-17 years. Making sure to properly maintain your unit will prolong it’s life.

Q: Does my refrigerator need any routine maintenance?
A: As we just mentioned, taking care of your refrigerator with routine maintenance will help you fridge last longer. Good practices include vacuuming the condenser coils, lubricating the gasket, and keeping the interior clean of spills and stains. For a more comprehensive maintenance checklist, click here.

Q: My refrigerator seems to run constantly. Is that normal?

A:  No. There are several possible causes. Typically a buildup of dirt and debris in the condenser coils is to blame here. If vacuuming your condenser coils don’t do the trick, make sure to give the professionals a call!

Q: Is freezer burn safe for my food?
A: Freezer burn is a common problem caused by food packaging, but food is absolutely safe to cook or eat. Most people find, however, that the dehydration process that causes freezer burn destroys the food’s taste and texture.

Q: Does the freezer get warmer during self-defrost?
A: Yes, freezer temperature increases nearly 20 degrees during this cycle, but it is totally normal and won’t affect the food’s quality.

Q: How full can I pack my freezer?
A: It’s OK to keep your freezer full, as long as the air vents aren’t blocked.

If you are looking for an appliance repair service on Long Island, look no further than Speedy Subzero! Our licensed professionals have more than 75 years of experience repairing refrigerators, freezers, ice makers, and wine coolers. We guarantee one-hour service to Nassau County, Suffolk County, and New York City, so give us a call at 866-782-9376.

4 Common Causes of Refrigerator Problems

Most of us probably think of our refrigerator as nothing more than a giant box of ice, but the truth is that it is an elaborate machine that requires several components to work together in order to keep cold. When your refrigerator is malfunctioning, it could be due to several reasons. While there is no one specific cause for most refrigerator problems, one these four issues seem to be responsible more times than not.

Dirty Condenser Coils

As your refrigerator cools your food, it releases heat to the outside through the condenser coils. These coils, located on the back of the unit, can become coated in a thick layer of dust and grime, making it hard for your refrigerator to adequately release its excess heat. Clean them twice a year using your vacuum cleaner’s brush attachment.

Faulty Gasket

The gasket is the technical term for the rubber seal that runs around the refrigerator door. When properly working, the gasket creates an air-tight seal to help keep cold air in and warm air out. Gaskets are known to dry out and crack, causing a loss of cold air and making your refrigerator work harder to keep cool. This in turn leads to high electric bills and increases the wear-and-tear on your appliance.

Busted Compressor

The compressor is the heart of your refrigerator – it is responsible for pumping liquid refrigerant throughout the unit much like your heart pumps blood through your body. Compressors are usually the most expensive component to repair, and if yours is shot, you might be better off getting a new refrigerator altogether.

Broken Ice Maker

Having an ice maker built-in to your refrigerator is definitely a luxury… until it breaks. Unfortunately, this seems to be a common occurrence in appliances equipped with this feature. Consumer Reports noted that refrigerators with ice makers are much more likely to break down than those without them.

If your refrigerator is failing to maintain a cool, consistent temperature, the reason is not always obvious. If you think your refrigerator is malfunctioning, call the repair experts at Speedy Subzero. Our licensed technicians can fix any make or model of refrigerator, freezer, or ice maker, and we guarantee one-hour service to Long Island and New York City. Our phone lines are open 24/7/365, so call us anytime at 866-782-9376.

The Three Sources of (Almost) All Refrigerator Problems

never stop working. They are the only household appliance that runs
24 hours a day, which leaves them susceptible to breakdowns and
malfunctions. Fortunately, many of these problems are easy to
troubleshoot and can be fixed without the need of professional repair
services. Learn the three sources of many common refrigerator
problems and the necessary steps to correct them.

Clogged drain pipe.
Signs: The
most apparent sign that your refrigerator’s drain tube is clogged is
the puddling of water – either inside your refrigerator or on the
floor underneath it.
Solution: The
drain tube runs from the freezer and drains water in a pan located
underneath the refrigerator. To unclog this tube, unplug the
refrigerator from the wall and locate the drain hole, which is
typically located at the bottom of the unit behind the vegetable
crisper. Stick a pipe cleaner or a straw in this hole and push it up
and down to loosen the clog.
Faulty gasket.
Signs: If
your refrigerator is not cooling foods properly or is using more
electricity than normal, a faulty gasket may be the cause. To test if
your gasket is performing correctly, close the refrigerator door on a
dollar bill. If you can easily slide the bill up and down or remove
it from the door, the seal is weak and needs to be replaced.
Solution: First,
you will need to purchase a replacement gasket. They are specially
designed for each refrigerator model, so make sure to get the one
that is right for your refrigerator by purchasing it directly from
the manufacturer or a trusted third party vendor. The old gasket can
be easily removed and replaced with the new ones by following these steps.
Dirty condenser coils.
Signs: Dirty
condenser coils can cause your refrigerator to overheat to the point
that it feels hot to the touch. Dirty coils can also cause the
refrigerator to constantly cycle on and off and your energy bill to
Solution: Cleaning
your refrigerator’s coils requires only a vacuum and 10 minutes of
your time. To clean your refrigerator’s coils, unplug it and slide it
away from the wall. On most models, the coils are located right on
the back of the unit. After locating the coils, use the brush
attachment on your vacuum cleaner to scrub the dust off of the coils
until they are visibly clear, then plug your refrigerator back in to
the wall and slide it in to place.
your refrigerator is not operating properly and it is not because of
one of these three causes, there may be something seriously wrong
with it. If you live in New York City or Long Island, you can rely on
the professionals at Speedy Subzero to diagnose and fix your
refrigerator promptly and correctly. We offer 24-hour emergency
service and same-day repairs so call us today at 866-782-9376.

3 Common Reasons for Refrigerator Malfunctions

being the most-used appliance in your kitchen, refrigerators are
complex machines that require many individual components working in
harmony in order to function correctly. If just one of these parts
fails to do their job, your whole refrigerator will not operate as it
should. There are many ways that a refrigerator could break and even
more reasons why, but here are three of the most common ways.

Over packing
refrigerator has a maximum capacity, and that doesn’t mean how much
food you can possibly stuff into it. In order to find out how much
food is safe to store in your refrigerator, refer to your owner’s
manual. Cramming in as much food that will fit is a bad idea because
an over-full fridge severely hinders air circulation, which often
leads to warm spots. It also puts a heavier workload on the
compressor, which is not a cheap fix if it breaks down.
Faulty Gaskets
rubber seal around your refrigerator’s door, known as a gasket, is a
simple yet very important piece. When working properly, the gasket
seals in all of the cold air and prevents warm air from entering from
the outside. Unfortunately, gaskets tend to give out before many
other parts of your refrigerator. In order to test if your gasket is
performing as well as it did when you first purchased your
refrigerator, stick a dollar bill in the door and close it. If you
can easily remove the dollar bill or slide it up and down while the
door is closed, it is time to replace your gasket. Fortunately, they
are very cheap and can be swapped out in a matter of only a few
Refrigerant Leakage
rely on the compression and expansion of a special chemical
refrigerant in order to properly function. This refrigerant is vital
to the refrigeration process and is found in tubes that wind
throughout the body of your fridge, making it possible for these
tubes to leak in many different places. If refrigerant is leaking,
your fridge will be unable to cool your food anymore, and it will be
noticeable. Unfortunately, the only fix for this is to call a
professional appliance repair service and have them plug the leak and
refill your model with the proper amount of refrigerant.
If you
live on Long Island or Queens and are experiencing a refrigerant leak
or any other problem with your refrigerator that you cannot fix
alone, give Speedy Sub Zero a call. We provide emergency service on
nights and weekends and can be at your door within an hour of your
call. Call us at 866-782-9376 for unbeatable service. You can also
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refrigerator tips and advice.